Frequently Asked Questions (Web Design & Development)
I am totally new to website. What will be the process?
Don’t worry, our experts are here to help you, skype (web.explore) Free consultancy.
What is Dynamic website ?
A dynamic website can contain client-side scripting or server-side scripting to generate the changing content, or a combination of both scripting types.
Will my website be responsive and mobile-ready?
Yes ! All websites are built to suit and fully responsive.
Can you provide all our web design and hosting services?
Yes – we are your one stop web design company. No more hassle – we can register your domain name, hosted your domain and design your website, visits domain host page (link)
Can I update my website after launch?
Yes, you will, we provide our client’s basic training to maintaining their website.
What platform do you build your websites on?
We build all of our websites on the open-source Content Management System (CMS) platform called WordPress.
I already have a website and I need it updated, can you help me?
Yes, we would be happy to look at your existing website and give you a quote for updating it.
How should I supply the content for my website?
It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the copy in MS word or similar format. If this is not possible, we can help get your information ready for use on the website. We will also provide you instructions on how to upload the material via FTP or email.
What payment options do you offer?
We accept Paypal, Skrill.Have to deposit 70% total fee when you create and order, remaining 30% will be payable when we will deliver your site
Frequently Asked Questions (Maintenance)
What is Website Maintenance?
The Website Maintenance packages are designed for Relidy to maintain and make minor updates on your website. Including regular monthly audits for broken link and a review of all videos.
How do I know how many hours is required to work on the website?
Whenever you need any updates on your website you can simply give us your requirement in advance, we would calculate the same & give you an estimate of the number of hours required to do the job.
I have host my site with you , can I get any special maintenance offer ?
Of Course! everyone get (who has hosted site with us) “Basic” plan free lifetime.
How many Work Requests may I submit?
You may submit as many requests as you would like, up to the maximum number of hours of coverage for which you have contracted. You select the appropriate number of hours of service you anticipate you will need in a week/month (see next question for more details about selecting the number of hours).
What would we need to provide you?
For providing web maintenance services on your website, we would need to have access to the site. You can provide us either FTP username and password or access to the hosting control panel of the site. If you have a CMS website such as WordPress or Joomla, we would require the access of those admin controls to make the changes and keep the website updated. After we finish the work, you are free to change the passwords of your control panel any time.
How much the turn around time is?
Usually, we start working on your requests within 12-24 hours once we have all the required information with proper clarity.
Will one person be working on my website or multiple people?
We assign the tasks to one single person and ensure that the same person works on all the issues. This helps to make the work go on smoothly. Even if we need to change the person working on your website, you would not have to worry about anything. We would take care of everything.
What payment options do you offer?
We accept Paypal and Skrill. Have to deposit 100 % ( Monthly ) when you create and order,